Industry
Financial Services
Region
North America
No. of Candidates
10,000+
The Challenge
TMX’s hiring process relied heavily on manual resume reviews and sourcing candidates from competitors, which consumed significant recruiter time and effort. Without early insights into candidates’ skills and communication abilities, hiring teams often faced inefficiencies and surprises during screening interviews.
Solution
TMX partnered with Knockri to shift toward a skills-first hiring approach. Within two months, the teams fully integrated and onboarded the Knockri platform, enabling recruiters to invite every candidate to complete engaging virtual behavioural interviews. Knockri’s skills-based summaries and detailed behavioral checklists provided recruiters and hiring managers with deeper insights into candidates’ strengths, while tailored follow-up questions empowered interviewers to make more informed, role-specific decisions.
Results
With clearer insights into communication and behavioural skills, TMX hiring teams were able to save time, minimize surprises, and make better hiring decisions with confidence while also ensuring a positive and consistent candidate experience throughout the process.
Discover the full
TMX journey
CUSTOMER SPOTLIGHT
