Participant FAQ
Assessment Experience
Please be sure to find a quiet place to focus. Come prepared as you would with any other job interview. Be sure to research the position and company, review the job posting, and speak to it during your assessment. We also recommend you complete the practice questions before starting your assessment, take notes, and give enough time to answer each question. You may also redo the practice questions as many times as you wish until you feel comfortable with the platform.
In your Knockri assessment, you’re going to be asked interview questions based on your previous experiences. Things like “Tell me about a time you overcame a challenge” or “Describe a time you helped someone in need.”
When answering, we want you to describe what you did, step-by-step. Tell us as much as you can within the time limit. It’s okay to repeat yourself, pause to collect your thoughts, or even start your sentence again. Most importantly, have fun with this and make sure to focus on what you did during your experience.
You can do well by speaking authentically, clearly, and at a reasonable pace. There’s no need to rehearse your answers; speak naturally and treat the interview like a conversation. Don’t worry if you have a strong accent — our analysis is subject to strict quality control processes.
We also recommend that you make the best use of your allotted time and take notes as you go through your assessment. You can either use a pen and paper or the notes section within your assessment.
While the link remains active you will be able to review and retry your response during the practice stage .
Response review and retries are not available during the assessment stage.
You can safely leave before, and after each question, or at any point in the practice phase. When you want to return, click the link in your invitation email or through my.knockri.com if you started the activity there. Please note that some links will expire by a specified date which will be included in your communication.
We value the importance of ensuring all participants have a fair opportunity to complete their assessment. If you need additional time, resources, the use of assistive technologies, or any other accommodations, please follow the accomodation instructions included in your invitation communication.
Individuals who participate in an assessment for learning and development purposes through my.knockri.com will receive notification when their feedback is available.
Technology
You will need a stable internet connection and a device that can access either Chrome, Firefox, or Safari web browsers.
At the start of your Knockri activity you will go through a brief setup process where you can verify your microphone or webcam is working properly.
For more information on the technical requirements, please visit Supported Devices.
We recommend a minimum internet speed of 512 kbps. If the platform is unable to upload your responses, it will save to your system locally, and you will be able to upload them later when you have a stronger internet connection.
We want to make sure you get a fair chance to complete this activity, which is why we’ve put measures in place to help with internet connection issues.
In some cases you may be asked to download your response after you answer a question so that it can be uploaded at the end. You won’t be able to open these files, but they will be safely stored in case of internet issues.
Most mic or webcam related issues experienced by participants can be resolved by following the guidance in our How to Fix Tech Setup Issues
Knockri evaluates your skills solely on what you say in your responses.
Once you submit your answers, they will be transcribed and evaluated based on key skills that are known to be important for ongoing success in the role(s) the evaluation is aligned with.
Absolutely not. Knockri evaluates your skills solely on what you say in your responses.
Knockri’s support team is available 24/7 for technical issues.
You can contact us using online help widget or at candidate.help@knockri.com
Privacy
Knockri only stores your name, email address, telephone number (if provided) and responses. These may include video files, audio files, or text files. We do not collect or store any other data about you.
We store your name in order to customize the experience for you specifically. Your email address, or telephone number is stored to communicate invitations, reminders, and any other information pertaining to your Knockri activity. We will never reach out to you for other purposes. We also store your responses in order to evaluate it for the purpose of your evaluation. If this evaluation is in relation to a job application, the associated talent team may review your responses.
Your responses, name, telephone number and email address are stored in an encrypted format on a secure cloud storage service.
Your data will be stored until either:
- The organization that invited you to participate instructs us to purge the data.
- You contact our support team with an explicit request to purge your data.
